Quick Answer: Can You Negotiate With Xfinity?

Does Comcast offer a senior discount?

Xfinity currently does not offer any senior citizen discounts, per se.

Instead, they offer an Internet Essentials plan designed and priced for low-income customers..

Why is Xfinity Internet so bad?

One of the biggest causes of slow Internet is a bad modem. … If your modem is properly outfitted for your Internet capacity, the issue may be the router. Restarting the router usually solves the problem, but if you’re still seeing slow connections after a full power cycle, you may need to replace the router altogether.

Can I temporarily suspend my Comcast service?

When you’re ready to resume service on a line that you temporarily suspended, just chat with us. Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days.

Is it hard to cancel Xfinity?

The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. If you don’t want to wait on the phone, that’s a good option.

Is Netflix free with Xfinity?

Customers in the United States can sign up for an eligible Xfinity package that includes a Netflix subscription. … Once you’ve signed up, activate to link your new or existing Netflix account. Use this article if you have Netflix included in your Xfinity package.

Does Comcast have deals for existing customers?

Xfinity Promotions for Existing Customers Once they have settled on a service provider, many customers stop searching for promotions. But, many of the promotions that Xfinity offers for new customers are available for existing customers as well. Existing customers can often find promotions on the Internet or on TV.

What is the best Xfinity package?

Best Xfinity Internet, TV, and Phone BundlesPlanPriceInternet download speedX1 HD Preferred Plus Double Play$134.99*150 MbpsX1 HD Premier Double Play$130*150 MbpsPerformance Internet + Voice Unlimited$40†60 MbpsX1 Starter Triple Play$100*150 Mbps5 more rows•Sep 25, 2019

Why is xfinity charging me for Netflix?

We provide Comcast billing for your Netflix charges as a convenience. … One common problem to be aware of is accidentally signing up for an additional Netflix subscription on Xfinity X1 and Xfinity Flex while already having an existing Netflix subscription that is using a different method of payment.

What is the best Internet for seniors?

List of the Best Internet Services for Seniors in 2020AT&T – Best Internet Service for Seniors.Spectrum – Best Low Cost Internet for Seniors.CenturyLink – Best Customer Service.Cox – Best Technical Support.Xfinity – Best Bundling Options.

What is the cheapest Comcast package?

For those looking to pay the lowest price without worrying about what download speed they get, the Xfinity Performance Starter plan is the cheapest. At just under $50 a month, the Performance Starter plan offers 25 Mbps download speeds. That’s fast enough for one person to stream Hulu, game, and do some work from home.

What does Xfinity charge for Internet only?

Xfinity from Comcast Internet PricingInternet PackageDownload Speeds Up toIntroductory PricePerformance Starter+25 Mbps$24.99/mo.*Performance Select100 Mbps$34.99/mo.*Performance Pro+200 Mbps$49.99/mo.*Blast!300 Mbps$64.99/mo.*3 more rows

Does Xfinity have hidden fees?

Xfinity equipment fees: $19.95/mo. Instead, it tacks on a $9.95 per month DVR service fee and a $10 per month HD technology fee. Of course, you could just go with the included TV box, which comes at no extra charge. … And if you want to add TV service to other rooms, that’s another $9.95 per month, per TV.

How can I get a better deal with Comcast?

How to Save Money on Comcast Cable and Internet Service.Sign Up for a Streaming Service and Downgrade to Limited Basic Cable.Contact Comcast’s Customer Solutions Department to Negotiate a Lower Rate.Buy a Modem and Router Combo to Eliminate Monthly Equipment Fees.Bonus Tip! Consider Xfinity Mobile.Final Thought.

Why did my Xfinity bill go up 2020?

The rate increase was first reported by the Colorado Sun last week. The reason Comcast officials are giving for the bump is skyrocketing costs to carrying programming from networks.

What is the difference between Comcast and Xfinity?

Comcast and Xfinity: the same but different. As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

Can I get Xfinity Internet only?

Can I just get Xfinity internet? Yes. Xfinity internet-only plans offer speeds ranging from 25 Mbps to 2,000 Mbps. Internet-only plans from Xfinity start at $20/mo.

Can I cancel Xfinity TV and keep Internet?

If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. … Always call Comcast back to double check.

Can I downgrade my Xfinity service?

Xfinity doesn’t allow you to downgrade service online, just upgrade. I contacted customer service via the toll-free number and told them I have gig speed alternative that’s much less expensive than the local-channel TV+internet package that has been going up dramatically in price.

How can I get Comcast to lower my bill?

How to Lower Your Xfinity BillChoose a TV package with fewer channels.Lower your internet speed.Stop going over your data cap.Get rid of rental equipment.Negotiate your monthly cost.

How do I upgrade my Xfinity package?

Sign into the Stream app using your Xfinity ID and password. The Getting Started screen shows you the package features and pricing. Highlight Next and then press OK on your remote. On the Package Selection screens, you can customize your package by choosing add-ons, like Entertainment and Kids & Family.